Home > RIAMS Overview

RIAMS Overview

What is RIAMS?

Regulatory Information and Management Systems: RIAMS is a leading edge cloud based platform built by regulatory professionals for their colleagues. It was designed to enable consistency and is now a proven and widely used tool to improve the delivery of regulation in the UK and internationally. It can be used by professionals and managers involved in local or national regulation. To date it supports professionals engaged in emergency planning, environmental health, immunisation, housing, licensing, public health and trading standards and many other activities. 

What does it do?

RIAMS delivers fully updated and maintained data sets for many aspects of regulation. This includes procedures, documents (forms, letters, miscellaneous documents and public information), legal notices, guidance, publications and British Standards (optional).  You can also securely add and store your own documents, create document collections and add and share folders. 

What are the benefits?

RIAMS saves money with a reported payback within three months. For any organisation that needs updated procedures, documents, publications and the facility to store and share their information with colleagues, RIAMS will realise immediate benefits. In the UK, RIAMS has been widely used to support better consistency, shared and collaborative working, new organisations and restructuring.

It is accessed via the internet so no software or hardware purchases are necessary. Updates and improvements to the platform and functions are implemented by us at source.

You can use your documents, our documents or a combination of both through RIAMS intuitive pages making everything easily accessible.

You can monitor your Users online activity and with the CPD facility, Users can earn CPD when using information relevant to their competence, which reduces training costs.

Many Users drop other information services in preference for RIAMS because it is a one-stop shop for most of your information and knowledge management needs.

Ok, it saves me money – what else?

In the UK, RIAMS has been widely used to support better consistency, shared and collaborative working, new organisations and restructuring.

RIAMS content matches many of the BRDO RDNA Competence Frameworks and aligns to them. As a tool is more extensive and heavily resourced than the GRIP. This is why RIAMS is a valuable and cost-effective CPD resource.

How does it support better service delivery?

RIAMS was designed to improve consistency, it is ‘ready to go’ and allows you to customise, organise and share up to date information with your colleagues on or off site. RIAMS has been very widely used to support collaboration, new shared-services, re-organisations, new organisations (for example new Unitaries in the UK). It works for in-house or outsourcing with mutuals, social enterprises and outsourcing companies.

What support do you provide?

A monthly newsletter itemises all new and reviewed procedures and highlights significant changes to RIAMS functionality and content.

RIAMS hosts User Groups, Workshops and liaises regularly to provide a relevant and progressive service to Users.

You can also access our growing range of question and answer forums from links on the front page.

Users can access free telephone and email Support from our central office during office hours.

Our services are monitored 24/7 for your peace of mind and to ensure business continuity.

What are RIAMS communities?

You can create secure communities within RIAMS to promote collaboration and better communication locally, regionally or nationally. Each community is fully controlled by the Users and they can enjoy the excellence of RIAMS design and software.

Can I customise RIAMS?

Yes, RIAMS is unique in its ability to provide you with a resource that you can customise to suit your organisation. Senior Users can add and remove (hide) any documents, procedures and publications. RIAMS procedures are unique because certain fields can be edited to reflect your particular circumstances. 

How does it support better service delivery?

RIAMS was designed to improve consistency and it does this from the moment you begin using it. It is online and ‘ready to go’ with any web browser and because of this, it can reduce the cost of implementing mobile and flexible working practices. RIAMS has been very widely used to support collaboration, new shared-services, re-organisations, new organisations (for example new Unitaries in the UK). It works for in-house or outsourcing with mutuals, social enterprises and outsourcing companies.

Is it useful for mobile working?

It is online and ‘ready to go’ with any web browser and because of this, it can reduce the cost and increase the speed of implementing mobile and flexible working practices.

Access to regularly updated procedures and resources provided by RIAMS is proven to improve the confidence of staff working remotely. One study demonstrated a 37% improvement in response times all of which was attributed to improved staff confidence from RIAMS.

What is the business case?

Case studies show RIAMS is a proven productivity tool and can pay back in three months. It improves front line efficiency, reduces the burden of the middle office, helps with information management and improves the use of back office systems. It can reduce other directs costs e.g. subscriptions to some expensive information publications may no longer be necessary and supplies publications very cost effectively. 

What about security?

RIAMS is a secure and encrypted facility. All versions of the documents you add or we supply you with are archived. So if you need to check previous versions they are available in your archive, in date order, which is an invaluable facility for enforcement, legal work and inquiries etc.

What about document management?

RIAMS is an online document management system. You can edit, add and remove documents, view recent, mark up favourites and manage documents. You can create document collections to support projects or routine functions and to support activities delivered through ISO9001 QMS. Documents in RIAMS can be linked to back office systems to get better use of those systems.

Who is it for?

RIAMS was built for professional from regulation for our colleagues. It can be used by anyone with a web browser, no software or hardware purchases are necessary. RIAMS is being used by managers, professionals, administrators in local government and outsourcing agencies. It is also used by government, institutions and academia. It is an essential tool for anyone delivering or providing support services for regulation or compliance.

What’s inside?

RIAMS is grouped into Knowledge Areas of continually updated procedures, documents and publications. Users can share best practice in each Knowledge Area to improve knowledge sharing and spread best practice. You can also create your own folders in each Knowledge Area and if you wish you can share these too. Each procedure is linked to relevant documents and publications. 

How does it relate to the RDNA Competence Frameworks and the GRIP?

In the UK, RIAMS content matches many of the BRDO RDNA Competence Frameworks and aligns to them. RIAMS as a tool is more extensive and heavily resourced than the GRIP. This is why RIAMS is a valuable and cost-effective CPD resource.